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Privacy Policy

Last updated: December,2025

Galen Equipment (“Galen”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of visitors, customers, distributors, and business partners who interact with our website and services. This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit www.galenequipment.com and related domains operated by Galen Equipment.

Galen Equipment operates as part of Galen Group, founded in 2004, and specializes in the manufacturing of electric scissor lifts as well as the provision of access equipment solutions, including sales, after-sales services, spare parts, training, and lithium-ion battery conversion solutions.

If you have any questions regarding this Privacy Policy or our data practices, you may contact us at info@galenequipment.com.

Information We Collect

We may collect personal data that you voluntarily provide to us when you fill out contact forms, submit inquiries, apply for distributorships, request quotations, or otherwise communicate with us. This information may include your name and surname, company name, email address, phone number, country and city, job title, and the content of your message or request.

In addition, when you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type and version, device type, operating system, pages visited, time spent on the website, and referring URLs. This information is collected through cookies and similar technologies.

Purpose of Data Processing

Personal data collected by Galen Equipment is processed for legitimate business purposes, including responding to inquiries and contact requests, providing product and technical information, preparing quotations, managing distributor and partnership relationships, improving website functionality and user experience, conducting analytics and statistical evaluations, and fulfilling legal or regulatory obligations.

Galen Equipment does not sell, rent, or trade personal data to third parties.

Legal Basis for Processing

Personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Turkish Law on the Protection of Personal Data (KVKK). Processing activities are based on one or more of the following legal grounds: the data subject’s explicit consent, necessity for the performance of a contract or pre-contractual steps, compliance with legal obligations, or Galen Equipment’s legitimate business interests, provided such interests do not override fundamental rights and freedoms.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper operation, analyze website traffic, and enhance user experience. Cookies help us understand how visitors interact with our website and allow us to improve content and performance. Users may control or disable cookies through their browser settings. Please note that disabling cookies may affect certain website functionalities.

Further information is available in our Cookie Policy.

Data Sharing and Third Parties

Personal data may be shared only with authorized Galen Group personnel and trusted service providers such as hosting, IT infrastructure, and analytics providers, solely for the purposes outlined in this Privacy Policy. Where required by law, data may also be disclosed to public authorities. All third parties with access to personal data are required to implement appropriate technical and organizational measures to ensure data protection and confidentiality.

Data Storage and Security

Galen Equipment applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

International Data Transfers

In cases where personal data is transferred outside the country of residence of the data subject, Galen Equipment ensures that appropriate safeguards are in place in accordance with applicable data protection regulations.

Your Rights

Depending on applicable laws, data subjects may have the right to access their personal data, request correction of inaccurate or incomplete data, request deletion of personal data, object to or restrict processing, withdraw consent at any time, and lodge a complaint with the relevant data protection authority. Requests related to these rights may be submitted via the contact details provided in this policy.

Third-Party Websites

Our website may contain links to third-party websites. Galen Equipment is not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of third parties independently.

Changes to This Privacy Policy

Galen Equipment reserves the right to update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date. Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or personal data processing, please contact:

Galen Equipment

Email: info@galengroup.com.tr

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